WFC Wins 2023 Best of Home Care® Awards from Home Care Pulse – AGAIN!
WFC is honored to have again received the three top Best of Home Care® Awards from Home Care Pulse, the leading firm in-home care quality assurance conducting client and caregiver satisfaction research annually. These awards include the 2023:
- Best of Home Care® – Leader in Experience
- Best of Home Care® – Provider of Choice
- Best of Home Care® – Employer of Choice
Home Care Pulse collects third-party, unbiased satisfaction ratings monthly from lists supplied by nationwide home care providers. To qualify for a Best of Home Care® award, 10% of WFC clients and caregivers are interviewed monthly by Home Care Pulse.
The Best of Home Care® – Leader in Experience Award is the highest recognition awarded by Home Care Pulse. It is awarded to select home care businesses that consistently rank among the highest in 10 or more quality metrics. As a Leader in Experience, WFC is once again ranked among the Top 15% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program. WFC’s high satisfaction scores have earned us the national Top 100 Home Care Agency in Experience designation.
WFC’s achievement as one of the 2023 Top 100 Leaders in Experience is noteworthy for several reasons. It is the highest award a home care agency can earn from HCP. WFC’s specific rank is #77. Click for details – https://www.homecarepulse.com/articles/2023-best-of-home-care-leader-in-experience-award-winners/
- HCP: “These home care agencies have proven to provide quality care across every satisfaction category measured by HCP.”
WFC’s 2023 🏆 Leader in Experience award is the SIXTH YEAR** IN A ROW that we have earned this distinction. Only 25 agencies in this year’s survey have been Leaders of Experience for consecutive years.
Nationally 3,800 home care agencies participated in the 2023 Home Care Pulse Satisfaction Management Program. Only 446 providers earned the Leader in Experience distinction. Equally significant, only fifteen of the 446 winners are from New York State. And WFC is one of only four independent NYS winners, not a franchise.
WFC has also been voted 🥇Provider of Choice and 🌟Employer of Choice for several consistent years
The Best of Home Care® – Provider of Choice is based on client satisfaction ratings and given to 1,100 Award-Winning Providers.
- HCP: “These home care agencies are best-in-class for providing quality care to their clients. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services.”
The Best of Home Care® – Employer of choice is based on caregiver satisfaction and given to 1,078 Award-Winning Caregivers.
- HCP: “Agencies that have earned this award are best-in-class for caregiver satisfaction.
Once again, WFC demonstrates high quality, professionalism, and home care expertise to our clients and our team. Home Care Pulse provides satisfaction data which have served as benchmarks for WFC performance tracking since we opened our doors in 4Q 2015. Over any given 12-month period, Westchester Family Care has received high client and caregiver satisfaction ratings in areas such as caregiver training, the compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, empowers our management team to set goals to reach the highest level of excellence possible.
- Todd Austin, President of HCP: “These Best of Home Care® awards are based on real, unfiltered feedback from clients and caregivers. Our Award-Winners have proven their dedication to providing a great work environment and solid employee training while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
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Westchester Family Care is an independent in-home care provider specializing in making the home a safe and accommodating place for your aging family members, no matter the condition.
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